Go to top of page

Victims scammed via Western Union can get a refund

Priority Level: 
High
22 January 2018

What’s happened?

The ACCC’s Scamwatch is urging all Australians who made payments to a scammer via Western Union from 2004 to 2017 to take action by 31 May to claim your money back.

Examples of tricks the scammers used included:

  • online or internet scams
  • lottery or prize promotion scams
  • family emergency scams
  • advance-fee loan scams
  • online dating or romance scams.

The scammers would tell victims to send the money through Western Union to claim a prize or help their relative. But the money would go straight to the scammer.

Does it affect me?

The scam took place between 1 January 2004 to 19 January 2017. If you used Western Union in this 14-year period, you might be able to claim your money back.

What do I need to do?

To apply for a refund:

Make sure you report you’ve been a victim of this scam to the Australian Government (ACORN)

When do I need to claim by?

You need to submit your claim by 31 May 2018.

More information