2 June 2015

Western Australia’s ScamNet service is warning that people are receiving threatening telephone calls from scammers claiming to be from government or law enforcement agencies.

The scammers reportedly claim to represent the Australian Crime Commission (ACC) or the Australian Taxation Office (ATO) and tell call recipients that they face legal proceedings.

The scammers tell the recipients to call back on a number with the prefix ‘02’ in an attempt to add credibility to the call. However, the call is likely to be redirected to the scammers’ true location overseas.

At some point during their conversations scammers will demand payment by wire transfer, electronic voucher or bank transfer.

The ACC and ATO have advised that they will not contact individuals by phone about legal proceedings.

Staying safe

If you receive one of these calls, hang up immediately and do not respond to requests to call back.

Do not provide any details confirming your identity or location, and do not share any financial information with the caller. 

If the caller persists, contact the Australian Federal Police or state police forces for assistance.

More information

Stay Smart Online has previously discussed setting passwords, including what makes a strong password and why it’s important.

You can also read about two-factor authentication on our site.

The information provided here is of a general nature. Everyone's circumstances are different. If you require specific advice you should contact your local technical support provider.

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Disclaimer

This information has been prepared by Enex TestLab for the Department of Communications ('the Department'). It was accurate and up to date at the time of publishing.

This information is general information only and is intended for use by private individuals and small to medium sized businesses. If you are concerned about a specific cyber security issue you should seek professional advice.

The Commonwealth, Enex TestLab, and all other persons associated with this advisory accept no liability for any damage, loss or expense incurred as a result of the provision of this information, whether by way of negligence or otherwise.

Nothing in this information (including the listing of a person or organisation or links to other web sites) should be taken as an endorsement of a particular product or service.

Please note that third party views or recommendations included in this information do not reflect the views of the Commonwealth, or indicate its commitment to a particular course of action. The Commonwealth also cannot verify the accuracy of any third party material included in this information.

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