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Australia Post warns of scam emails and advises you should delete them immediately

Priority Level: 
14 December 2015

Australia Post is warning that ‘multiple scam emails’ are in circulation and advising people to delete them immediately if they receive them.

Phishing Scam

The emails have the subject lines ‘A courier did not redeem package’, ‘A mailman did not redeem parcel’ or ‘An agent have not redeem item [sic]’.

You are advised not to click on any links in the emails and to report your receipt of the messages to SCAMwatch, the Australian Competition and Consumer Commission’s scam reporting service.

In its media update, Australia Post advises that it will never:

  1. Ask you to make a payment for parcel collection
  2. Email you to reconfirm your address by clicking a link
  3. Charge you to hold a parcel
  4. Send you an email asking for your password, credit card details or account information
  5. Call or email you out of the blue to request payment

More information

Stay Smart Online has information on recognising scam or hoax emails and websites.

The information provided here is of a general nature. Everyone's circumstances are different. If you require specific advice you should contact your local technical support provider.