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ACMA warns against scam Ebola-themed emails

Priority Level: 
25 November 2016

The Australian Communications and Media Authority (ACMA) is warning users to beware of a scam email claiming there is a medical crisis in the country involving the Ebola virus.

According to the ACMA, the email claims to be from a health or medical organisation and includes an attachment that purports to list preventative measures against the disease.

However, ACMA says the attachment actually includes malware that, once downloaded onto a user's computer, may be used to intercept or manipulate online banking transactions.

If you receive one of these emails, you are advised to delete it and not to click on any attachments or links.

Staying safe

  • Install antivirus and antispyware software on your computer and keep it updated.
  • Be wary of unsolicited emails that ask you to click on links or open attachments. If an email claims to be from a reputable organisation but you are unsure about its legitimacy, verify the message with the organisation concerned using contact details obtained from official websites or other sources (not from the message itself).
  • If you have clicked on a suspicious attachment or link, change your banking username and password immediately and advise your banking provider that your details may have been compromised. Monitor your account closely for unauthorised transactions or irregular activity. If you remain concerned about the security of your computer, contact a technical professional for advice.

More information

Stay Smart Online has more information on protecting your email.

The information provided here is of a general nature. Everyone's circumstances are different. If you require specific advice you should contact your local technical support provider.