Top Tips

  1. GET PROTECTED

    Protect your computer—install and update your security software.

    To minimise the chances of unauthorised access to your computer you need:
    • anti-virus software
    • anti-spyware software
    • a firewall, and
    • an anti-spam filter

    These products can be purchased separately or as a combined security software package. Install your security software before you connect to the Internet.

  2. STAY PROTECTED

    You need to use your security software for it to protect you.

    • Scan your computer regularly for viruses and spyware.

    Most security software can be updated to deal with new online threats. Use the options in your software to run scans and load updates automatically.

  3. BE SMART

    Smart behaviour and common sense will reduce the chance of your being hit by a scam or malicious software.

    • Don't open suspicious emails or attachments from unknown sources
    • Think before you click - don't click on links in emails requesting your personal details
    • Use strong passwords and change them at least every 3 months
    • Use different passwords for your financial accounts, email, and online shopping

  4. STAY SMART

    Scams and online threats change all the time—stay informed.

    • Be sceptical of offers that are too good to be true
    • Don't disclose personal information - never send bank details and personal information over email
    • Stay informed - visit www.staysmartonline.gov.au, and sign up for the e-security alert.
    • Make sure your children and family know how to stay smart online. Visit This link will take you off the Stay Smart Online websiteNetAlert for more information

    If you run a business

  5. PROTECT YOUR BUSINESS

    Secure your system - keep your records safe.

    Your business computer holds a host of important business information including payroll and banking information. It it's damaged, lost or stolen this will have serious consequences for your business.

    • Get protected from online security threats - install and use security software
    • Create back-up copies of all your files and information to ensure easy recovery of information if needed.
    • Always keep your backups in a different location to your computer.
    • Ensure all staff are educated about online security so they can stay smart online

  6. PROTECT YOUR CUSTOMERS

    Protect the customer data your business holds.

    Your business records include important customer information—names, addresses and financial details.

    • Help your customers to stay safe by protecting your business information.
    • Manage your communications with customers—many financial institutions and businesses have stated they will never ask for passwords and financial information via email.
    • This works to ensure your customer isn't taken in by hoax emails or phishing.