Smart online habits
When you're on the internet, use the same common sense you would use when going about your personal and business dealings with people and companies in the real world.
There are some sensible habits you can get into that will reduce the possibility that:
- your personal details will be stolen and used to gain access to your bank accounts
- your computer will be infected by a virus or spyware
- you will lose time and money fixing the damage done by someone exploiting a gap in your internet security, and
- your good reputation and legal standing will be affected by someone exploiting a gap in your internet security.
Good habits need to start somewhere, so you might like to print this page and have it beside your computer. Refer to it regularly when you are online to make sure you are developing each of the habits.
How to be smart online
Get protected
Protect your computer—install and update your security software.
Top tips:
- Minimise the chance of unauthorised access to your computer with security products:
- anti-virus software
- anti-spyware software
- a firewall, and
- an anti-spam filter
- Install your security software before you connect to the internet.
Note: security products can be purchased separately or as a combined security software package.
Stay protected
You need to use your security software for it to protect you.
Top tips:
- Scan your computer regularly for viruses and spyware.
- Most security software can be updated to deal with new online threats. Use the options in your software to run scans and load updates automatically.
Be smart
Smart behaviour and common sense will reduce the chance of your being hit by a scam or malicious software.
Top tips:
- Don't open suspicious emails or attachments from unknown sources.
- Think before you click—don't click on links in emails requesting your personal details.
- Use strong passwords and change them at least every three months.
- Use different passwords for your financial accounts, email, and online shopping.
Stay smart
Scams and online threats change all the time—stay informed.
Top tips:
- Be sceptical of offers that are too good to be true.
- Don't disclose personal information—never send bank details and personal information over email.
- Stay informed—sign up for the free E-security Alert Service.
- Read the security advice provided by your financial institution on its website, including information about the latest hoax emails that are directed at customers of your bank or financial institution.

