Alert Services (Awareness)
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Watch out for carbon price scams
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A number of current scams have been identified in relation to carbon pricing.
Consumers and business are advised to be wary of phone calls offering carbon tax 'compensation', or fake websites seeking personal details.
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| How do they work? |
The Australian Government will never call you to ask for your bank account details or to offer you carbon price compensation.
Government services are never paid via wire transfer.
Use the Australian Government website www.australia.gov.au as a safe portal for finding government services.
Be suspicious of calls which ask for personal, business or financial details. This could include:
- asking for your bank account or personal details,
- claiming you need to pay or transfer money to receive a compensation payment or tax payment, or
- offering to sell you carbon credits or permits for a carbon pricing mechanism or emissions trading scheme.
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How do I avoid scams?
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Never provide or confirm your personal or business details over the phone unless you are making the call yourself, using details you found yourself that you trust.
If you are suspicious a call might be a scam hang up and check.
Use official contact details and reputable sources of information.
Be suspicious of phone numbers, email addresses or websites provided by the caller.
Never enter your credit card or banking details on a website without checking it's authentic and secure.
Legitimate websites which ask you to enter sensitive personal or business details should be encrypted to protect your information. Encrypted sites should use "https:" rather than "http:" at the start of the internet address (URL).
A https secure connection may also be indicated by a closed padlock (or unbroken key) icon at the bottom right corner of your browser window.
If the 's' is missing from 'https', or if there is an open padlock or broken key icon, your information may not be secure.
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| What if I find something suspicious? |
If you think you have provided your account details to a
scammer, contact your bank or financial institution immediately.
Information on current scams is maintained at ScamWatch, a website provided by the Australian Competition and Consumer Commission. Suspicious activity can also be reported to ScamWatch.
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| Are you a business? |
Try to only do business with people and companies you know and trust.
Avoid having large numbers of staff authorised to create orders or pay invoices. Oversight and control of your accounts helps to minimise the risk of illegitimate transactions.
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Information provided by ACCC
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| Feedback |
Thank you to those subscribers who have provided feedback to our Alerts, Advisories and Newsletters. We are very interested in your feedback and where possible take on board your suggestions or requests.
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| Disclaimer |
This information has been prepared by Enex TestLab for the Department of
Broadband, Communications and the Digital Economy.
The information included in this advisory is intended for use by private
individuals and small to medium sized businesses. It is general information
only and not intended as specific advice. It was accurate and up to date at the
time of publishing.
As the material and information included in this advisory is general in
nature and not adapted to any particular person's circumstances, it cannot be
relied on to address specific cases. If you are concerned about a specific
cybersecurity issue you should seek professional advice.
The Commonwealth, Enex TestLab, and all other persons associated with
this advisory accept no liability for:
- information
included or referred to in the advisory; any damage,
- loss or
expense incurred as a result of the information included or referred to in the
advisory, whether by way of negligence or otherwise.
Nothing in this advisory (including the listing of a person or
organisation) should be taken as an endorsement of a particular product or
service. Similarly, links to other web sites have been inserted for your
convenience and do not constitute endorsement of material at those sites, or
any associated organisation, product or service.
Please note that third party views or recommendations included in this
advisory do not reflect the views of the Commonwealth, or indicate its
commitment to a particular course of action. Material on this site or in this
advisory may also include information provided by third parties. The
Commonwealth cannot verify the accuracy of any third party information included
in the advisory or on the site.
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